PC World is the countries biggest computer retailer employing over five thousand people in PC World jobs across a hundred stores around the UK. The company is part of the Dixons retail group and sells PCs, laptops, software and peripherals as well as offering services such as delivery, installation, tech support and repairs. This broad range of different services means there are a variety of PC World job roles ranging from sales positions through to more technical roles.
The most commonly applied for job at PC World is that of store sales advisor and even if you are interested in different positions with the company this job is probably the best way to get your ‘foot in the door’ being an entry level position. You’ll need a broad knowledge of the stores product range (features and specifications rather than technical knowledge) to be able to best advise customers on their needs. You will have a number of sales targets to meet so it is also important to have good selling skills, the ability to ‘upsell’ (increasing a customers spend with accessories, etc) and of course great communication and customer service skills.
Perhaps you have a more in-depth knowledge of computer hardware and components and are looking for more technical PC World jobs. In that case a position in the ‘Tech Guys’ department will probably suit you perfectly. It is important to say firstly that this is still a retail job with a focus on sales so you’ll still be expected to have decent selling skills to meet performance targets. However you will have plenty of opportunity to get your hands dirty doing something you enjoy – upgrading PCs and laptops with new hardware, sorting out customers various woes and accurately diagnosing hardware and software issues to get computers back to full health.
The pay and benefits of these two PC World jobs are more or less on par with the rest of the retail industry. The hourly rate is competitive and you’ll also be given a number of the typical perks such as a decent amount of paid holiday, pension, life assurance and sharesave schemes and, of course, the all important colleague discount card! These kind of jobs at PC World also offer the level of flexibility you’d expect from a high street retailer such as part-time positions and weekend shifts to help the job fit around your lifestyle.
Of course nobody wants to be stuck being paid an hourly wage for the whole of their careers so it’s important you have employment that offers the opportunity to develop you career prospects and PC World jobs provide you with this chance. Working in a store position you will, with the right attitude, skills and commitment, have the chance to work your way up to managerial and supervisory jobs which can offer a rewarding career along with an attractive annual salary. Although many of these positions are filled by employees working their way up from entry level PC World jobs, if you are a graduate or have previous retail experience (in a manager or supervisor role especially) then you can apply directly for these jobs even if you haven’t worked for the company before.
Like its contemporaries, finding a job with PC World can be done online making the application process much easier than it was in the past. It is a little tricky finding the PC World careers website because it is actually tucked away on the Dixons retail group website. From the Dixons retail corporate site you’ll need to click ‘join us’, then ‘opportunities’, then ‘being a store colleague’ at which point you’ll finally be able to search and apply for various PC World job vacancies. So a little confusing at first but once you’ve figured it out you’ll be able to find out the particular requirements for each position and the application form for PC World jobs.